Information we collect
We may collect names, contact details, country of residence, travel dates, passenger information, accommodation preferences, booking messages and payment related records needed to prepare or manage a travel service. We also collect basic website analytics where analytics tools are enabled.
How we use the information
Information is used to prepare quotations, confirm availability, manage bookings, provide travel documents, respond to enquiries, process requested services, maintain customer accounts and send marketing messages only where the user has chosen to subscribe.
Suppliers and service providers
Where necessary to fulfil a booking, relevant information may be shared with hotels, transport providers, safari suppliers, payment providers or other service partners involved in the requested trip. Only information reasonably required for the service should be shared.
Data retention and security
Booking and financial records may be retained for operational, accounting and legal purposes. We use reasonable technical and administrative controls to protect stored information, but no internet based system can guarantee absolute security.
Your choices
You may ask us to correct your contact information, unsubscribe from marketing messages or request information about the personal data we hold, subject to records we are required to retain for legal or business purposes.
Contact about privacy
Privacy questions can be sent using the contact details shown on this website.